Information technology (IT) is changing
the traditional way of doing things, people who work in government,
private companies, that direct personal or professional working in any
field of IT used daily by using Internet, Credit cards, electronic
payment of payroll, among other functions, that is why the role of IT in
business processes such as manufacturing and sales have expanded
greatly. The first generation of computers was designed to keep records
and monitor the operational performance of the company, but the
information was not timely because the analysis obtained on a given day
actually described what had happened a week earlier. The current
developments make it possible to capture and use the information when it
is generated, i.e., have online processes. This has not only changed
the way we do the work and the workplace but has had a major impact on
the way in which firms compete (Alter, 1999).
Efficiently use information technology
can gain a competitive advantage, but we need to find successful
procedures for maintaining such advantages as a constant, and to provide
alternative courses of action and resources to suit the needs of the
moment, because the benefits do not always are permanent. The
information system must be modified and updated regularly if you want to
receive continuous competitive advantages. The creative use of
information technology can provide administrators a new tool to
differentiate human resources, products and / or services in respect of
its competitors (Alter, 1999). This type of competitive pre-eminence can
bring another group of strategies, such as a flexible and standards in
time, capable of producing a wider variety of products at a lower price
and in less time than the competition.
Information technologies are a tool
increasingly important in business, but to implement a system company
information does not guarantee that it gets results so immediate or long
term. In the implementation of information system involves many factors
being one of the main human factors. It is expected to change in a
situation of staff be reluctant to adopt new procedures or develop them
fully and in accordance with the guidelines that were established. From
the above it is necessary to take into strategic planning account
present and future needs of the company. Just as a preliminary
investigation and feasibility study of the project that you want.
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